I immediately called Amazon and they are telling me I received it, but did submit it to their claims department. Two boxes came to my door a few days ago (no signature required). I checked my order history and nothing showed up. Amazon always provides guidelines to do something when your Amazon package not delivered but shows that it has been delivered. Police warning as people receive Amazon packages they didn't order Emma Munbodh & Lottie Gibbons. on it. I actually received a package that I didn't order(not from ebay purchase). UPS sent me a document with all of this information. A return would at least credit their account if they haven't already corrected things with Amazon, and that's assuming that it's a mistake. It likely costs Amazon more to process a return than it does to correct the mistake (if there was a mistake). It was defective so I asked for another one. Amazon Pay orders begin with ‘P01’ and are followed by 14 digits. A crayon melter. I had two packages delivered one day from Amazon. (IL). So I ordered something from amazon, and when it didn't come after the expected delivery date, I emailed them, and they told me it was lost in transit.They sent me another, free of charge, and informed me that the original package may still arrive. If you don’t want to keep it, you can return it back to the sender if the address for return back is clear. I got a set of watercolor pens. You need to check your credit card to make sure you are not charged. Who doesn't love opening the door to find an Amazon order has arrived! In it was a card that said the seller of one of the items sometimes ships free items to customers who’d ordered. It turns out she was part of a scam. Amazon may be one of the largest global retailers today, a juggernaut even, but that doesn’t make it infallible. It’s called a “brushing” scam. My name and address on the package, but it contained things that I didn't order. An order placed outside Amazon.com using Amazon Pay. I haven t noticed any withdraws in my bank account either. Fast forward to today. This showed up in the middle of a multiple deliveries from Amazon that I did order. Anyone have any ideas on what my next steps should be. Got Free, Unexpected Amazon Packages You Didn’t Order? A customer just messaged me a complaint asking when/if I had shipped their order. The package was signed for by squigly lines, but the printed name is CHERNYSHOV (nowhere near my name). Cheers! You’ll still receive an email and/or text to confirm your Dash Button order. Each return label is assigned to a specific return. Then they go to town. So this whole ordeal started back on October 25, 2017. I dropped a package off in person at the post office on Monday. One of the items was a cheap paperback book not even worth $10.00 but I was charged $330.00. Well, this is a horrible situation, when it says that your order has been delivered but you have not really received it. You open your door and there, sitting on your welcome mat, is a clearly marked package from Amazon. Where I'm having a problem is if I should return these things, or just give them to someone who would use them. I have no experience in this matter, so my question is if Amazon tells me they will not refund my money, what should my next step be? And once used, even the Dash Button doesn’t completely and blindly order. Additional cards are associated with the credit or debit account. Once you receive an unknown package that you didn’t order from China. Jun 12, 2018 @ 1:36 PM MDT ... Not only did I receive packages I didn’t order, my credit card was charged. Someone has my name and address. Now you can add one more concern to that list: receiving Amazon packages you didn’t order. An order was placed by a family member, friend, or co-worker with access to your card number. At least it wasn't those stupid seeds, am I right? The invoice says it was ordered by someone in Brooklyn and to be shipped to me. I then called my bank to dispute the claim. Apparently it was ordered by someone else who had Fox as the name on their account, and it came from a Hotmail domain. You're excited until it hits you that you didn't actually order anything recently. Video, 00:02:29 When Amazon packages arrive that you didn't order My wife noticed a charge from Amazon for $2107.99 and let me know. The package had my name and address on it but i really did not order anything that came in the box. One package I ordered. They recharged us the money 2 months after the initial charge, without notifying us of the charge or contacting us at all regarding this issue. Amazon understandably won't give me anything further about the order. I don’t look like the fool, because I’m right. "[The first package] was a … The rep said I could arrange for a return, or keep the items. If there is any other information I can provide just let me know. Lawyer up? My name and address on the package, but it contained things that I didn't order. “They somehow obtain your name, your address to get those items sent to you. Man believed responsible for Nashville bombing died in explosion, say police. "If only I could sing, I could have fun with this." Look around the delivery location for your package See if someone else accepted the delivery, unless you have health or safety concerns about doing so Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail. Lastly, I called UPS to see if they could provide me with any information regarding the delivery of the item, and this is where it gets even more interesting. The package was clearly addressed to her -- her name was correct and so was her address -- but she wasn’t the one who placed the order and had no … Luckily, when I called the company, they told me which credit card - last 4 numbers - was used and I went from there. I … On the other hand, I don't feel right about someone spending money and my receiving the benefit without understanding it. I called and they said that they are going to refund the purchase and I can just keep the item, so I opened it. Okay, this is weird, and I'm having a bit of an ethical dilemma. The gentleman at UPS told me that the item was delivered to an address on my road that does not exist, but is similar to my address. Though it typically towers above most of its competitors, it still faces the same issues that they do; damaged goods, the wrong items being sent out, and occasionally, packages just outright not being delivered. The couple said that they have been receiving Amazon packages since the beginning of February, but they thought the first package was a prank. As Clark Howard reports, there’s an e-commerce scam going around called brushing, in … Tracking is not proof of delivery to the buyer to Amazon. If I had not been refund I would not have been happy. I immediately called my bank and they said they would cancel my debit card and dispute the claim. Educate yourselves before you make snap decisions. You shipped the order to the address you were given by the customer, and required by policy to ship to by Amazon, And it was tracked and marked as delivered. Edit: I have filed a police report based on the advice below. A cursory review of my card statements don't have this purchase listed, so I don't have a reason to suspect fraud there, but this is disconcerting regardless. I called Amazon to report the fraudulent transaction and was given the details of the order- the thief had opened an Amazon account with my personal information but had used a different email address.I then went to my local sheriff's department and filed a police report for identity theft. A gift order shipped. Happened to me once, and they didn't let me return it. For a $200 item you should of had sign. Because I had so many orders, I didn’t have time to have the teller scan each one for acceptance (my local post office is very small). "I checked my Amazon account, and there's no record of any purchase or shipment, and Amazon said the package did not come from its company," he said. They did not tell me, however, whether I should keep it or return it after receiving the original. Personally I’ve had more than 1 package delivered to another addresses. Then there's the problem of the mystery sender. The package was clearly addressed to her—her name was correct and so was her address—but she wasn’t the one who placed the order and had no idea why someone in … Fraudulent Amazon order, Amazon charged me, I didn't order or receive it. Okay, this is weird, and I'm having a bit of an ethical dilemma. So the couple called Amazon hoping to return the wayward package. I hadn't ordered from amazon in what seems like 6 months so i was confused. But with no order number and no return address on the rogue delivery, Amazon couldn’t help them. I contacted support, and they looked it up by the package tracking number. A Valley woman received packages from Amazon that were addressed to her but that she didn't order. Doesn’t amazon check that before initiating the refund? I assumed it was for reviews. People like Tom Hedeen of South Fort Myers are getting surprise packages they never ordered and never paid for. Have you gotten a package from Amazon that you didn't order, and yet it came to you at your address? As far as I knew before today they had received the item and it was all clear. By using our Services, you agree to our use of cookies.Learn More. I live in the US and Amazon sent me a package I didn't order and charged me for it. You do, because you didn’t take the time to educate or even ask questions. Swamped by Amazon packages you didn't order? When Amazon packages arrive that you didn't order. After that, more Amazon packages they didn’t order started showing up — once or twice a week. If you don't see the option to return multiple items in the same box during the return process, don't include items from multiple orders or shipments in the same box. Cookies help us deliver our Services. -- A Massachusetts couple believes they are the target of an international online retail scam after being swamped by deliveries from Amazon. It was a Flip camera I got for my cousin for Christmas. Nikki apparently isn't the only one receiving random items. It could prevent your refund from being processed correctly. They were going to send it to my current address, but I found out my cousin was going back to Colorado before the item would arrive, so I called them up and told them to change the address. The other package I did NOT order. I wouldn’t refund or send a replacement order unless the first is returned to me (and i would refund not replace). After a lengthy conversation with them they told me they would refund my money, which they did, and put a stop on the delivery, which they apparently did not. I contacted support, and they looked it up by the package tracking number. She has continued to receive packages for things she didn't order, including junk like a charging cable for a Bluetooth device. Here’s a new one. For more information, visit Return Items You Ordered. UPS and FedEx are contending with a new wrinkle in package scams that involves fraudulently ordered electronics being returned to criminals rather than to a legitimate retail shipping address.. Watch out for this hot package scam. According to the tracking information, it was never scanned at all. I found out that sometimes theives will order something small and have it shipped to the billing adress to ensure the card works. They told me they could not do anything because Amazon provided my bank with all the documentation to prove I ordered the item. My wife is once again checking our bank information and notices a charge from Amazon "Claim reversal: Amazon.com AMZN.COM/BILL WA" for $2107.99. What scammers are looking for is a positive review under your name. Contact police? When Hedeen went to … It doesn’t matter if she won’t admit it was her mistake. Don't understand why this happened. By Jamie | Senior Managing Editor. I got an Amazon package yesterday. conf. But you don’t have to panic when your Amazon package not delivered. 23/08/2020. According to The Plain Dealer, an Ohio man narrowly avoided being taken in a scam that preys on the distraction you feel after your credit card has been … I just received a package that contained a gift bag and an invoice for a $1.34 for the gift bag. A back-ordered or pre-ordered item shipped. Beware of the Brushing Scam. ACTON, Mass. I got an Amazon package yesterday. The return address says walmart.com out of Waco TX. Then the next day another one comes in the mail and I called again and they said now I have to return both items. Worth $ 10.00 but I was charged $ 330.00 people like Tom Hedeen of Fort! Dash Button doesn ’ t matter if she won ’ t take the time to educate even... Far as I knew before today they had received the item and it was n't those stupid,... Amazon in what seems like 6 months so I asked for another comes... 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